Privacy Policy
Effective Date: 19 September 2025
At Kholo Dukan Online, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.
1. Information We Collect
- Personal details such as name, phone number, email, and shop details.
- Product information uploaded to the platform (including images).
- Device and usage information for app improvement.
- Payment information processed through secure third-party gateways.
2. How We Use Your Information
- To register and onboard vendors on the platform.
- To process customer transactions and orders.
- To provide support and improve app performance.
- To ensure secure and smooth user experience.
3. Sharing of Information
We do not sell or trade your personal data. We may share your data only with:
- Payment gateways and financial institutions for processing transactions.
- Service providers for analytics, app functionality, and crash reporting.
- When required by law or to protect user safety.
4. Data Security
We use reasonable security measures including encryption and secure servers to protect your data from unauthorized access.
5. Your Rights
- You can request to delete your account and personal information at any time.
- You may contact us to access or update your information.
6. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted on this page with a new effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@kholodukanonline.co.in
By using Kholo Dukan Online, you agree to this Privacy Policy.